Eden Shrooms Support Form

Need Support for Your Recent Eden Shrooms Order?

Complete the form with the product information, so the Eden team can support you.

Order Type(Required)

Contact Information

Please provide the following information.

Name(Required)

First Last

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Email(Required)

This field is hidden when viewing the form

Non-Sales

Select the best option for your request.(Required)

Product & Order Support

Please provide the following information.

Support Topic(Required)

Support Topic (Wholesale)(Required)

Reason for Claim(Required)

Other: Describe the Issue

Purchase Location(Required)

Order Number(Required)

Store Name(Required)

City and State of Store(Required)

Upload a copy of the in-store purchase receipt(Required)

Max. file size: 5 MB.

Name of Retailer(Required)

Website(Required)

Upload a copy of the online purchase receipt(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

This field is hidden when viewing the form

Non-Sales

Provide information about your media, press, marketing, or vendor inquiry.(Required)

Submit Your Claim(s)

Please provide the following information about your recent order.

How many items were affected?(Required)

This field is hidden when viewing the form

Claim 1

Product Type(Required)

Syringe Variety(Required)

Print Variety(Required)

Swab Variety(Required)

Batch #(Required)

Upload a photo of the product label with the batch number visible(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: jpg, png, heic, Max. file size: 5 MB, Max. files: 3.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

This field is hidden when viewing the form

Claim 2

1/2 Product Type(Required)

1/2 Syringe Variety(Required)

1/2 Print Variety(Required)

1/2 Swab Variety(Required)

1/2 Batch #(Required)

1/2 Upload a photo of the product label with the batch number visible(Required)

Accepted file types: png, jpg, Max. file size: 5 MB.

1/2 Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: jpg, png, Max. file size: 5 MB, Max. files: 3.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

2/2 Product Type(Required)

2/2 Syringe Variety(Required)

2/2 Print Variety(Required)

2/2 Swab Variety(Required)

2/2 Batch #(Required)

2/2 Upload a photo of the product label with the batch number visible(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

2/2 Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: jpg, png, Max. file size: 5 MB, Max. files: 3.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

This field is hidden when viewing the form

Claim 3

1/3 Product Type(Required)

1/3 Syringe Variety(Required)

1/3 Print Variety(Required)

1/3 Swab Variety(Required)

1/3 Batch #(Required)

1/3 Upload a photo of the product label with the batch number visible(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

1/3 Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: jpg, png, Max. file size: 5 MB, Max. files: 3.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

2/3 Product Type(Required)

2/3 Syringe Variety(Required)

2/3 Print Variety(Required)

2/3 Swab Variety(Required)

2/3 Batch #(Required)

2/3 Upload a photo of the product label with the batch number visible(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

2/3 Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: jpg, png, Max. file size: 5 MB, Max. files: 3.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

3/3 Product Type(Required)

3/3 Syringe Variety(Required)

3/3 Print Variety(Required)

3/3 Swab Variety(Required)

3/3 Batch #(Required)

3/3 Upload a photo of the product label with the batch number visible(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

3/3 Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: jpg, png, Max. file size: 5 MB, Max. files: 3.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

This field is hidden when viewing the form

Support Topic: Shipping

Reason for inquiry(Required)

Order Number (Shipping)(Required)

USPS Claim #

This field is hidden when viewing the form

Support Topic: Other (Product Guarantee Claim)

Other: Describe the Issue

This field is hidden when viewing the form

Support Topic: Other

Explain the issue(Required)

Order Number

This field is hidden when viewing the form

Wholesale Claims

Product Type(Required)

Variety/Strain(Required)

Batch #(Required)

Upload a photo of the product label with the batch number visible(Required)

Accepted file types: jpg, png, Max. file size: 5 MB.

Upload photos supporting your claim(Required)

Drop files here or

Accepted file types: png, jpg, Max. file size: 5 MB, Max. files: 15.

For example: photos of the damaged product, contaminated agar plates, microscopic images, etc.

CAPTCHA

Product & Order Support Form

Need Support for Your Recent Eden Shrooms Order?

Contact Information

Non-Sales

Product & Order Support

Non-Sales

Submit Your Claim(s)

Claim 1

Claim 2

Claim 3

Support Topic: Shipping

Support Topic: Other (Product Guarantee Claim)

Support Topic: Other

Wholesale Claims

DISCOVER EDEN SHROOMSFind us in stores near you!

Login

Register

Your Cart is Empty